Terms of service
Welcome to Tafasely (tafasely.com), an online store in Egypt. By using our website or placing an order, you agree to these terms.
1) Orders
- Please enter a correct name, phone number and full address when ordering.
- We may contact you by phone, WhatsApp, Facebook or Instagram to confirm your order before shipping.
- We may cancel an order if we cannot reach you, if the product is out of stock, or if there is an obvious pricing error. If you have paid anything in advance, it will be refunded.
2) Prices and payment
- All prices are in Egyptian pounds (EGP).
- You can pay cash on delivery or by InstaPay.
- For some governorates, the shipping fee must be transferred in advance before the order ships.
3) Products
We do our best to show products accurately. Colors may look slightly different depending on your screen. Please check the size chart on each product page before ordering.
4) Shipping, inspection and returns
Delivery times, inspection on delivery and return rules are explained in our Shipping Policy and Return & Exchange Policy, which are part of these terms.
5) Fair use
Customers must receive at least 60% of the items in each order. Repeatedly ordering many items and receiving only a few may lead to order cancellation and suspension of shipping.
6) Website content
Text, photos and design on this website belong to Tafasely or its suppliers and may not be copied without permission.
7) Liability
Our responsibility for any order is limited to the value of that order. We are not responsible for delays caused by shipping companies or circumstances beyond our control.
8) Applicable law
These terms are governed by the laws of the Arab Republic of Egypt.
9) Changes
We may update these terms at any time. The version published on this page applies to new orders.
10) Contact us
WhatsApp: 01090557636
Facebook messages: Tafasely page
Instagram messages: @tafasely.com1
Every day from 2:00 PM to 12:00 AM (midnight).
Email: tafasely@outlook.com
