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🚚 Shipping & Delivery

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  Cairo & Giza: within 48 working hours
  
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  Other governorates: within 2–7 working days
  

📦 Order Opening & Size Try-On

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  You may open your order and try on clothing to ensure proper sizing.
  
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  ❌ Exception: Underwear and swimwear cannot be opened or tried on for hygiene reasons.
  

💄 Beauty Products

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  You may verify that your order is correct (items & quantity) without opening the product.
  

↩️ Returns (At Delivery)

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  Please check your full order before the courier leaves.
  
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  Any item you don’t wish to receive must be handed back immediately, and its value will be deducted from the invoice.
  
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  If you refuse the entire order, shipping fees only will apply.